1. What is the delivery time for an order?
Since its inception, the company has been headquartered in Wrocław (Lower Silesian Voivodeship). We are located at Atramentowa Street, 11, 55-040 Kobierzyce. In Spain, you can find us at: C/ de la Legalitat, 95 08024 Barcelona.The production time for orders shipped by Adsystem is always shown on the subpage of the requested product and is calculated from the day (start of the delivery time): a) when the payment is credited to the Adsystem bank account or clearing account - if the customer chooses bank transfer, electronic payment, or credit card payment methods.b) from the conclusion of the sales contract - if the customer opts for cash on delivery.The total waiting time for the customer to receive the product (delivery time) consists of the order preparation time by Adsystem and the delivery time of the product for orders made through the online store.
2. Can I receive a deferred invoice?
Of course, it is possible, provided the commercial entity is registered in our database and has placed at least three orders, and the time since the last order does not exceed six months. The only exception to this rule is public entities; in these cases, the payment terms are determined individually.
3. Can I send my order directly abroad?
Certainly, please consult the sales department for further details.4. How to prepare a graphic project?
Detailed information on how to prepare graphic files can be found alongside each product in the 'DOWNLOADS' tab.
5. Can I hire you to prepare a graphic project?
It is possible, but the price is determined individually depending on the complexity and quantity of the project. Please note that we are not a graphic studio (we do not maintain a graphics database) and we create projects based on elements provided by our customers. Files must have the appropriate resolution and be saved in the correct format. For more information on this topic, please contact Customer Service directly.6. How can I get in touch?
You can contact us in several ways: Phone: 0034 679 337 243
Email: Hola@adsystem.com.es
or in person at the company's headquarters (an appointment is required).
7. Can I see the products in person?
Of course, in Spain, the products can be seen at C/ de la Legalitat, 95 08024 Barcelona, by appointment. There is also the possibility of a meeting with a product presentation at your company (sales representative visit), in which case you should contact Customer Service (phone: +0034 679 337 243) to schedule an individual appointment.